Privacy Policy

Privacy Policy

1. Introduction
   At Mixmartsi, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when visiting or making a purchase from our website.

2. Information We Collect
   We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses.

• Payment Information: Processed securely via third-party payment gateways (we do not store payment data).

• Device Information: IP address, browser type, device ID, cookies, and location.

• Order History: Products purchased, amounts paid, and interactions with customer service.

3. How We Use Your Information
   We use your data to:

• Process and fulfill your orders.

• Respond to customer service inquiries.

• Provide updates about your orders, shipping, or changes to policies.

• Improve our website functionality and user experience.

• Prevent fraudulent activity and ensure a secure shopping experience.

4. Sharing Your Information
   We do not sell your information. However, we may share your data with trusted third-party service providers for the following purposes:

• Payment processing.

• Order fulfillment and shipping.

• Marketing and analytics (e.g., Google Analytics).

These third-party partners are obligated to maintain confidentiality and adhere to relevant data protection regulations.

5. Data Retention
   We retain your personal information as long as necessary to complete your order, fulfill legal or tax obligations, or until you request deletion.

6. Cookies
   Our website uses cookies to improve your browsing experience. You can adjust your browser settings to disable cookies, but this may affect the functionality of the site.

7. Your Rights
   Depending on your jurisdiction, you may have the right to:

• Access, modify, or delete your personal data.

• Withdraw consent or opt out of marketing communications.

• File a complaint with a data protection authority.

To exercise any of these rights, please contact us at info@mixmartsi.com.

8. Security
   We implement standard security measures such as SSL encryption and secure payment gateways to protect your personal data from unauthorized access.

9. Third-Party Links
   Our website may contain links to external websites. We are not responsible for their privacy practices and recommend that you review their privacy policies.

10. Updates to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us
    If you have any questions or concerns about this policy, please contact us:

• Email: info@mixmartsi.com

• Address: Lixing (HK) Hardware Co., Limited,
  RM 1710, 17/F, THE CLOUD,
  111 TUNG CHAU STREET,
  Tai Kok Tsui, Hong Kong